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Printing

Students can print documents both on campus and from their personal laptops.

**Please note students with documented disabilities who require academic accommodation in the form of print format of digital content due to the nature of their disability should discuss their accommodation needs with an accessibility counsellor in Student Accessibility Services (SAS).

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Overview:

Students can print documents in a number of labs and libraries on campus. York University uses the YU-card for payment for printing and photocopying services in computer labs and Libraries.

Access: Only active students have access to printing services

How do I print?

In order to print you must have a YU-card and a Passport York login. Students can now also use Mobile Credentials with pay as you go printing on supported devices. Instructions for queuing and printing are posted next to the printing stations.

Fees:

  • Black & White: 10 cents per page
  • Colour: 25 cents per page

Locations of publicly accessible campus printers and photocopiers:

Please see the York Map for location reference.

  • Scott Library
  • Bronfman Business Library
  • Osgoode Hall Law School Library
  • Frost Library (Glendon)
  • Steacie Science Library
  • Steacie Hallway  (across from the CS Helpdesk)
  • Markham Campus Library

Overview of WebPrint

WebPrint allows you to print to publicly-accessible campus printers from your laptop or desktop computer:

How do I print?

  • Prior to printing, check your YU- Card account balance to ensure your account has sufficient funds / credits to cover the cost of printing.
  • Students can now also use Mobile Credentials with pay as you go printing on supported devices. Instructions for queuing and printing are posted next to the printing stations.
  • Browser requirements: Google Chrome (109 and later), Apple Safari (14 and later), Microsoft Edge (109 and later), and Mozilla Firefox (82 and later)

Instructions for using WebPrint

  1. Login to WebPrint with your Passport York account
  2. Click on Submit a job
  3. Choose the appropriate printer from the list
  4. Click on Print Options and Accounts Selection
  5. Type in the number of copies of the print job then click on Upload & Complete
  6. Then click on Browse to upload the file you want to print
  7. Click Upload & Complete
  8. After which you will be to release the print job from the printer. There will be information available at the release stations on how to release the print jobs.
Connect to WebPrint>>

Service Description:

WebPrint has 6 different sections:

  • Summary: This section contains
    • Username
    • Balance (i.e. PaperCut balance)
    • Blackboard balance amount
    • Total number of print jobs released
    • Total number of pages released
    • Graphical representation of the balance history
  • Rates: This section displays the rates for printing at all the libraries and labs at York
  • Transaction history: The transactions history of printing can be found under this section
  • Recent print jobs: The history of recent print jobs can be found under this section
  • Jobs Pending Release: The pending print jobs that have not been released yet can be found under this section
  • WebPrint: Here you can submit a print job and see the status of active print jobs

a. Print from your personal Windows device
- See Instructions for Windows 10 (PDF)

b. Print from your personal Mac device
- Supported Platform: Mac OS X 10.10 and 10.11
- See Instructions for Mac OS X  (PDF)

c. Print from a physical location
- Various public workstations at the Library branches, http://www.library.yorku.ca
- Various drop-in student labs are available across campus, please check locations.

Click here for WebPrint FAQs

Frequently Asked Questions

Specific pages cannot be printed through WebPrint directly without printing the whole document. For e.g one cannot print only 3-5 pages of a 10 page document directly. To get around this one can save the specific pages they want to print in a separate document, upload that document to WebPrint and then print.

WebPrint FAQs

There are a couple of reasons as to why WebPrint is not working for you:

  1. WebPrint service will reject jobs that are protected with a password. In such case, users are required to print password-protected documents via desktop printing where they will be properly prompted for password input.
  2. WebPrint does not accept jobs that prompt for user intervention such as forms that prompt and remind user to sign a printed document. Those types of jobs have to be submitted via the regular desktop printing. Examples are tax forms, benefits forms, insurance forms, medical forms, etc.
  3. Clients may encounter problems when trying to print from a web page or pdfs directly from within a browser (without saving the file and printing from a PDF reading application). It is recommended that clients download the .pdf file, open it an an application such as Adobe Acrobat and print from with the application
  • If you select multiple pages to be printed on a single sheet or side, always check when releasing your print job and be aware of how many pages you will be charged.
  • Some software applications are compatible with the printing system (e.g. 4 pages on 1 page/sheet will be the cost of 1 page/sheet i.e. only 10¢); while other software applications are not compatible with the printing system (e.g. 4 pages on 1 page/sheet will be the cost of 4 pages i.e. 40¢).

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