All current York employees (faculty and staff) have access to a wide variety of discounted software and free downloads.
**Please note faculty and staff needing software installed on a York-owned computer should make a service request.
Featured Services
Overview
MyApps is York University's one-stop portal for students, faculty and staff to remotely access the software they need. With MyApps, you will have access to all the resources you need wherever you go. MyApps is a free service offered to all students, faculty and staff.
You can expect:
- A modern interface: MyApps provides a one-stop University portal to access software.
- Better performance: Applications will run as seamlessly as if they were locally installed on your computer.
- Consistent user experience: All applications behave the same, whether launched from a Mac or PC.
- Seamless authentication: When using a Windows machine, if you have already authenticated with your Passport York credentials, you will not be prompted to log in to MyApps
**Please note MFA enabling and UX change on October 15, 2024 please read: https://www.yorku.ca/uit/faculty-and-staff-services/software-and-apps/mfa-on-myapps/
Requirements:
Apple
- Mac OS X 10.13 (High Sierra)
- Mac OS X 10.14 (Mojave)
PC
- Microsoft Windows 7 (supported until January 14, 2020)
- Microsoft Windows 10
Browsers
- Google Chrome (preferred)
- Mozilla Firefox
- Internet Explorer (supported until January 14, 2020)
- Safari
How do I access it?
**Please note MyApps requires your active Passport York username and password, and is available via any computer that meets the system requirements
Overview
Zoom at YorkU unifies cloud video conferencing for simple meetings, study groups and online learning into one easy-to-use platform. All York University Faculty and Staff are eligible for licensed accounts. Sign up for yours simply by logging in with your Passport York information. Faculty and staff can host meetings of up to 300 participants for an unlimited duration, complete with screen sharing, video recording and a host of other collaboration features.
How do I access it?
Eligibility: Full-time active Faculty and Staff
Go to: http://yorku.zoom.us
Users can log in with their Passport York accounts by visiting yorku.zoom.us and clicking “sign in”. Currently your account will automatically be created by the system and assigned a Pro license.
Zoom@YorkU Quick Start Guide>> (PDF)
Zoom @ YorkU User Reference Guide>> (PDF)
Zoom@YorkU Best Practices>> (PDF)
Tips and Tricks for Teachers Educating on Zoom>>(PDF)
Overview
York University purchases software licenses in bulk and makes them available through MySoftware for free download. Most software distributed under license expires on an annual basis using fixed time periods preset by the vendor.
How do I access it?
| Name & Function | Instructions |
|---|---|
| Chrome (Browser) | For Windows For Mac |
| Firefox (Browser) | For Windows For Mac |
| AntiVirus (Security) | For Windows For Mac |
| WinSCP (File Transfer- FTP) | For Windows |
| PuTTY (Terminal Emulator) | For Windows |
| GENcom (York Softphone) | For Windows |
| VLC Media Player (Entertainment) | For Windows |
| ArcGIS (Web GIS) | For Windows For Mac |
Overview
York University purchases software licenses in bulk and makes them available through MySoftware for free download. Most software distributed under license expires on an annual basis using fixed time periods preset by the vendor.
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How do I access it?
| Name & Function | Instructions |
|---|---|
| IBM SPSS Statistics (Statistical analysis software) | For Windows For Mac |
| SAS (Statistical analysis software) | For Windows |
| IBM Amos (Statistical analysis software) | For Windows |
| NVivo, NVivo 12, NVivo 14 (Data analysis software) | For Windows For Mac |
Overview
Microsoft 365 is available to all York U students, staff, and faculty for home and personal computers. It can be used on up to 5 PCs or Macs and other mobile devices (Android, iOS, Windows tablet). Microsoft 365 includes Word, Excel, PowerPoint, OneNote, Outlook, and offers file storage on OneDrive cloud service. It will work on any device or system running a current version of a supported browser (Chrome, Firefox, Edge). For a full list of supported browsers, click here.
**Please note if you have a York registered computer, you have Microsoft 365 already installed.
Frequently Asked Questions
MyApps FAQs
To request a new application to be added to the MyApps portal, please submit a software request form.
To request access to an application that is already on the MyApps portal, please submit a request to askit@yorku.ca.
To access classic SIS applications from MyApps please see the following document (pdf).
When hovering over an app, you will be presented with one or more of the following options:
- Launch Remote:
- Available on Apple and Windows devices
- Launches the application via a remote session to York University datacenters
- Launch in Brower:
- Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
- Launches the application via a remote browser session to York University data centers
- Web Portal:
- Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
- Launches the application on the web
- Launch:
- Available on Windows devices
- Downloads the application to your device as a virtual copy and will launch it as if it was installed on your device
Please follow instructions on the following page for, accessing your work files or your home directory remotely>>
Users many run into issues if they do not confirm giving Parallels access to their Hard Drive the first time they run Parallels. Please follow the instructions on the following document (MS Word) to fix this issue.
View help videos to assist you with everything from logging in and customizing your portal, to troubleshooting and requesting support. View video tutorials>>
There is a known issue where logging into some York web services may cause an error when launching applications remotely. You will see the error below in your web browser after launching a remote application:
We know logging into the following services will cause this error, but other services or conditions may also cause it:
- HR Self Serve
- SIS Web Apps at https://sis.info.yorku.ca
We recommend you use another browser when accessing HR Self Serve so it does not interfere with MyApps remote applications.
If you encounter this issue, close your browser and try again. If you still get the error, delete your cookies in your default browser, which should fix the issue. Here is how you can delete your cookies from various browsers:
When following the above instructions to clear your cookies, please ensure that any additional tabs that open in your browser are closed to prevent this error from occurring (e.g. you have a SIS Web App that automatically opens in a different tab in your browser). Some browsers allow you to reopen tabs that were open in your previous browsing session:
- Open your browser, open a new blank tab
- Close any/all other tabs that automatically open
- Clear cookies in your browser (select “All Time” for the time period)
- If already logged in to MyApps, logout
- Close your browser
- Open a new browser window and login to MyApps again
We are currently working with the vendor to resolve this issue, and we thank you for your patience.
Zoom FAQs
Learn More
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