What does 'Ombuds' mean?
What does the Ombudsperson do?
Who can use the Office?
When may I consult the Ombudsperson?
What should I expect when consulting the Ombudsperson?
What can the Ombudsperson do about an appeal?
What about informal options?
What do you mean by confidentiality, impartiality and independence?
Is the Ombudsperson an advocate?
Who does the Ombudsperson report to?
What kind of authority does the Office of the Ombudsperson have?
Where do I address comments, praises or complaints about the Office of the Ombudsperson?
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