| USC IT Services | USC People Services | USC Finance Services |
|---|---|---|
| Submit a ticket through the portal askit@yorku.ca 416-736-5212 Monday to Friday, 8:30 a.m. to 9:00 p.m. Live online chat Final exam period: Email and Live chat available Saturday and Sunday, 8:00 a.m. to 4:00 p.m. In person Steacie Science and Engineering Building main floor Monday to Friday, 8:30 a.m. to 9:00 p.m. Scott Library main floor to the left of the AskUs/Circulation desk Monday to Friday, 12:00 p.m. to 6:00 p.m. | Payroll & Records hrhelp@yorku.ca Pension & Benefits Submit a ticket through the portal askpb@yorku.ca Book a consultation Recruitment & Onboarding jobadmin@yorku.ca | Accounts Receivable Submit invoice requisition: invoices@yorku.ca Inquire about invoices issued by York: invquery@yorku.ca Expense Reimbursement expdesk@yorku.ca Book a consultation Accounts Payable Vendor/contractor invoices: vendorinvoices@yorku.ca Internal inquiries: accountspayable@yorku.ca Procurement Operations Sm@rtBuy: smartbuy@yorku.ca Corporate/Travel card: tecard@yorku.ca PCard: pcard@yorku.ca Customs clearance: customs@yorku.ca New vendor setup/update: venreq@yorku.ca |
USC Contact Centre
Introducing the Contact Centre team!
When you call or email Pension & Benefits and Payroll & Records, your request will be received by the Contact Centre team. This team of customer service representatives will provide you quick and friendly service by responding directly to common and straightforward inquiries. More complex requests, or those that require additional processing, will be directed to specialist teams for resolution.
Over time, the Contact Centre team will extend to be the initial point of contact for clients accessing all USC Finance and People Services teams.
Don’t know who to contact for help? Contact us at askusc@yorku.ca and we will connect the dots.
We're here to help.
Reach out to the USC by phone to contact any service team.